Keyboard Issue Troubleshooting

When using iClick to control iOS devices for keyboard input, you may encounter some issues. This article lists common keyboard-related problems and their solutions.

Common Issues

1. Cannot Type

Problem Description:

• Keyboard input has no response, keystrokes cannot input to iOS device

Cause: iOS Full Keyboard Access feature not enabled.

Solution:

Solution Steps

1. Open iPhone Settings, go to Accessibility → Keyboards → Full Keyboard Access
2. Enable Full Keyboard Access
3. Set Auto-Hide to 1 second

About Auto-Hide

Setting auto-hide to 1 second ensures the keyboard control interface quickly hides focus when not in use, without affecting normal operations.

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2. Shortcuts Not Working

Problem Description:

• Using API to input CTRL + A (select all) and other common shortcuts has no effect

Cause: iOS uses the COMMAND key, not the CTRL key commonly used in Windows/Linux.

Solution:

Important Note

On iOS devices, you should use the COMMAND key instead of the CTRL key to execute shortcut operations.